This problem can be caused by:
  • Moving the ESL between machines with different times (and dates).
  • Running game software that corrupts the time/date setting on the machine.
  • Some type of software crash that corrupts the time/date setting on the machine.


You should make it a habit to check the time/date setting on your machine, as many processes depend on this being correct.

To resolve this issue, perform the following steps:
  • Start the program and click past the error message. This will leave you on the Main Menu.
  • Pull down the "ESL" menu and select the option to "Generate access codes".
  • E-Mail these codes to COADE, and state in the e-mail that you're getting error 5100.
  • We will respond with the necessary reauthorization codes to reset the time/date stamp on the ESL.
  • When you receive these codes, you need to go back to the "ESL" menu and select the option to "Enter reauthorization codes".
  • Enter the four codes on the first line of the grid and click [OK]. You should be all set from here.
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Regards,
Richard Ay - Consultant