If you cannot figure it out, log a support request at ecustomer portal. Also tell us what version and build of CAESAR II you are using.
For International customers please use this link to request support:
http://www.coade.com/dealer.shtmlFor US & Canadian customers, go to eCustomer (
https://crmweb.intergraph.com/ecustomer_enu/) if you already have a login. If you do not have a user login, click here (
https://support.intergraph.com/OnLineSupport/accountreq.asp) to request one. If you are a maintenance customer, you have access to our knowledge base, technical tips, and downloads.