It's true, I did tell him that it doesn't look like a CAESAR II problem. I have tried to duplicate this problem on our systems and couldn't. I tried to run CAESAR II on our NT network, on our Netware network, and from my machine, none exhibited the problem as described.

When first contacted last year, I suggested that they get the latest print drivers from whoever made the printers, and to disable the "Start printing immediately" switch in the printer control panel (an option that is only settable by admin people, others don't even see it). This was done, and it was reported that this change had fixed "most printers". I don't remember what made the few 'unfixed' printers different.

While Windows printing problems are more common than they ought to be, this one has always been corrected by some combination of new drivers and Windows settings. It seems that the problem is specific to the way their network is setup, perhaps a buffer/spooler overflow or limit problem. CAESAR II doesn't know where it is printing to, so if the problem of incomplete reports can't be duplicated printing to Word or a text file, it is highly unlikely that the problem lies with CAESAR II. I think this is a combination "user and network" problem, since it only happens to a couple of the printers from a handful of users ( although those specific 'handful of users may have no control over their printer assignment ).

(The email you refer to, about me not answering, is only two (workdays) old. I got them last Thursday. I honestly haven't thought of what to do to sort this thing out.) I would be more than happy to come to your site to see the problem first-hand, just let me know a convenient time.

Regards,
David Little
COADE, Inc.
Houston, TX