Hi Dan:

Could you log a Service Request at eCustomer (https:\\crmweb.intergraph.com\) and attach the PCF file, we will be happy to take a look at it.

If you have not signed up on eCustomer yet, please so so at https:\\crmweb.intergraph.com\ by clicking the "I'm a new user" link, then the "click here" link on the first bullet of the next page. You will need to fill out a short form with your name/e-mail/etc., the submittal process should take two (2) minutes or less. Shortly after you submit the account request form, you will receive an e-mail with your login information.

Once your login information is received, logon to the eCustomer at https:\\crmweb.intergraph.com\ and submit a service request (SR) by clicking the "Submit a Service Request" link. This is a very short and easy process requiring only that you describe the issue and submit. As soon as submitted Intergraph Technical Support (we) will be in touch with you to help resolve the issue.

Signing up on eCustomer will take very little time and will give you access not only to a wider range of Intergraph resources assisting with submitted issues or SRs, it will also give you direct access to Intergraph’s knowledge base articles, latest product updates, and much more.