Hi Mark:

Please make sure that the CAESARVersion directive in the CADWorx configuration file is set to 2011 (for CAESAR II 5.30), this is found under the SETUP command > Edit Config File...

Once the above is confirmed, are you unable to open the resulting CAESAR II file in CAESAR II? When opening a CAESAR II file, it will extract into its relevant input/output/etc. files. The _A file is the input file associated with the CAESAR II model. This is normal behavior.

If you are encountering specific issues, please submit a service request on eCustomer where the originating CADWorx model files can be uploaded for our review.

If you haven't done so yet, sign-up on Intergraph eCustomer at https:\\crmweb.intergraph.com\ by clicking the "I'm a new user" link, then the "click here" link on the first bullet of the next page. You will need to fill out a short form with your name/e-mail/etc., the submittal process should take two (2) minutes or less. Shortly after you submit the login request form, you will receive an e-mail with your login information.

Once your login information is received, logon to the eCustomer at https:\\crmweb.intergraph.com\ and submit a service request (SR) by clicking the "Submit a Service Request" link. This is a very short and easy process requiring only that you describe the issue and submit. As soon as submitted Intergraph Technical Support (we) will be in touch with you to help resolve the issue.

Signing up on eCustomer will take very little time and will give you access not only to a wider range of Intergraph resources assisting with submitted issues or SRs, it will also give you direct access to Intergraph’s knowledge base articles, latest product updates, and much more.