Wolfe,

I agree, it is dangerous to post personal e-mails on a Discussion Forum. However, we do have formal Support Channels setup for anything more than a casual question.

The "Private Messaging" was turned off for several reasons:

1)Too many people were sending support requests in via PMs. The fact that a PM exists is not overly obvious and sometimes these sat unanswered for a couple of days - which upset the sender.

2) Most questions are applicable to a number of people, so posting in the Forum benefits everyone. What we were seeing is that people were sending PMs for questions already answered on the Forum, all they had to do was "search".

3) Then there were those that were using PMs to send larger issues (not a question, but a job file with some type of problem) that really needs to go through Tech Support Channels. This is very important when the PM is sent to someone who is out of the office.