Can you check the following on both systems?


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---------- Software Version Information ----------
Step 1: For CADWorx Plant, CADWorx P&ID, or CADWorx Steel, run the command CADWORXABOUT. For CADWorx Equipment or PV Fabricator, run the command EQUIPABOUT. These commands will display a dialog with the required information.

Step 2: Click the "Close" button on this dialog to send the required information to the AutoCAD Command Line.

Step 3: Copy this information out of the AutoCAD Command Line and paste it in an email.