TO

John C.Luf

Sir,

"What everybody fails to see is the lower allowables drive up the installed cost of the attached piping system, so I guess its good for us (more work)."

This shows that we have become commodity purchased in hourly rate not for our quailty of work, but the sheer volume. In today's lingo of adding "value" to our service sold, we need to evolve with time. Just like in India, "Volvo" does not mean only safety, but style & comfort -free, we have to show to customer how to reduce the life cycle cost of the plant built, not only the installed cost of piping, but the O&M cost added for the related piping & machinery. This is the only way to fight with 'low-cost' service of low or no quality. We must show to customers that our personal signatures cost because we add value !

Otherwise, in the interesting times of tomorrow, we will have none to follow. You only have instructed us to be strong (Lance Armstrong)!

regards,

sam