Hello WadeSpruill

We have given the best support in the past. We have endeavoured to include features sent in by users. Our technical support is unsurpassed. We have given you of our very best including fielding questions that are not directly related to the functionality of our software, such a basic engineering and code questions.

There is no reason to suppose that things will change in the future. It is far too early to think that anything is going to change.