If the NetHASP License Manager can't find the key, then any application software won't find it either.

Quote:
If the MAC address has changed, do I need a new authorization code?
No you don't.

In \caesar\Assidrv\HaspDiag you will find a diagnostic utility "aksdiag.exe". Run this on the server and it will produce a diagnostic output file (.TXT). E-mail me (ray@coade.com) this file and I'll send it off to Alaaddin and ask them what the problem is.
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Regards,
Richard Ay - Consultant