HI,
I am trying to perform a Flange leakage check for ISO EN 1092 flanges using EN-1591-1 calculation module in C II. I end up getting some illogical error messages Like the one attached . I am currently using

C II -2019 Ver 9.00 Service pack 1 Build 5900 Hotfix 2 (5902).

1) Can any one confirm if there is any bug in this module and do i need an upgrade to get over it . Or is there any error in the attached file . ( I am trying PN 16 150 DN Flange for a sample check)

2) Is it possible to arrive at recommended bolt tensioning Torque values using this evaluation. Can i use the results from C II and build on it to arrive at the torque values.

Thanks ,
Anand !!

EN-1591 flange analysis was not available in CAESAR II until Version 11 (2019). I presume that is what you mean?

Version 11 is now up to Service Pack 3 Hot Fix 1 (which includes all earlier Service Packs). Please acquire and install that Service Pack and Hot Fix so that we're all running the exact same version of the software. (While this may not resolve your issue, it will eliminate potential differences.)

We'll take a look at your files, but if this gets into more than a couple of hours we will need you to file an SR with Smart Support.

Hi ,
Thanks for the reply i am using C II Ver 11.00.00.4800 (Build 190424). I will try to upgrade it to latest version (ver 12..)and try again .

There have been 3 Service Packs to Version 11. SP3 did make a number of changes to the EN-1591 module, including the removal of a few spurious error messages. Please install v.11 SP3 and see if this resolves your issues.

Anandathirthan,

For service pack downloads, you may go to https://smartsupport1.intergraph.com/ and select I am a new User and fill out the form. You will be contacted with login credentials or the CRM group requesting more information. Once you get the credentials, login in, go to View Downloads->Select Product (CAESAR II)->Accept Legal Notice->Click Service Packs and Fixes->Select Current Service Packs and Hot Fixes->download CAESAR II 2019 Service Pack 2 (CAESARII_2019_SP2_Setup.zip).

If you are using Intergraph Smart Licensing (ISL), download CAESAR II 2019 Service Pack 3 (CAESARII_2019_SP3_Setup.zip). This includes all previous service pack updates. However, please note that this service pack will work only with ISL. If you have not upgraded to ISL, do NOT install this service pack.

If your issue is not resolved after installing service pack update, please file a support case. For filing support cases, you may go to https://smartcommunity.hexagonppm.com/ and select I am a new User and fill out the form. You will be contacted with login credentials or the CRM group requesting more information. Once you get the credentials, login in, select Cases->Support Case Creation and follow the prompts for filing .

Alternatively, you may just email your regional support and ask for help. They will get you a support case filed and help you get access to Smart Community. Based on your location the email would be info.india.ppm@hexagon.com

All of this information, as well as the other Regional Support lines, can be found at https://hexagonppm.com/support/ppm-smart-community

_________________________
Denny Thomas
Hexagon PPM (CAS)

Thanks richard,
I realized all these error messages would have eventually be fixed in subsequent versions . I have requested for downloading the latest version 12. I hope it works well . Thanks for the help .