MJBechtold,
Glad you got it working.
For technical support, you would be dealing with Hexagon directly now. You will need to access Smart Support through a login. Whomever is your admin or possibly IT should be able to get you set up with a login. If you have issues setting it up email me and we can see about getting that rolling.
_________________________
"Try not to become a man of success, but rather to become a man of value."