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#72997 - 03/11/19 11:31 AM ISOGENBATCH ARX Unhandled Exception
Sancho Offline
Member

Registered: 09/11/07
Posts: 2
Loc: CA, USA
We have two users who experience the same issue with IsoGen using CADWorx Plant Pro 2019. They have never been able to use it without experiencing the Unhandled Exception - please see attached file.


Attachments
Cadworx Iso error steps.pdf (370 downloads)


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#73009 - 03/12/19 11:49 AM Re: ISOGENBATCH ARX Unhandled Exception [Re: Sancho]
Allen_Moore Offline
Member

Registered: 10/28/11
Posts: 68
Loc: Houston, Tx
I am getting it too. I can run a couple of Iso's with no problem, but the third errors out. If I go into the SETUP and APPLY and CLOSE it will allow me to run it again. Let see what Intergraph says.
_________________________
Allen Moore
Austin, Texas

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#73011 - 03/12/19 03:06 PM Re: ISOGENBATCH ARX Unhandled Exception [Re: Allen_Moore]
Sancho Offline
Member

Registered: 09/11/07
Posts: 2
Loc: CA, USA
My network admin got in contact with Support and they worked with our user to rectify the issue. All I know is that we re-installed the application, and included the VC++ libraries it was missing (see attached), and the user was guided to the proper steps to take.


Attachments
SIDExSIDE.JPG



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