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#72903 - 02/26/19 01:14 PM Design viewer crashing
andrew2000 Offline
Member

Registered: 11/01/06
Posts: 20
Loc: victoria, canada
the free Design viewer keeps on crashing on a clients computer.
as soon as they open the program it closes.
i have had them remove and reinstall the program same result

any suggestions on how to fix?




Edited by andrew2000 (02/26/19 01:29 PM)

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#72908 - 02/27/19 06:21 AM Re: Design viewer crashing [Re: andrew2000]
Max Offline
Member

Registered: 05/08/13
Posts: 8
Loc: Italy
Andrew, it depends on which version you're using. you can open an SR on smartsupport for further investigations,

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#72913 - 02/27/19 11:54 AM Re: Design viewer crashing [Re: andrew2000]
andrew2000 Offline
Member

Registered: 11/01/06
Posts: 20
Loc: victoria, canada
They are using CADWorx Design Viewer 2017

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