The coefficient of friction is a user entered value. Typically, 0.3 for steel on steel, 0.1 or 0.15 for slide plates. That's what I hear. But the actual value in the field can vary dramatically. In the right environment, I understand that mu can go greater than one.
Individuals and/or companies develop a "feel" for friction values (and a few other model/design uncertainties). Many firms ignore it.
My rule is to not allow friction to reduce response (load, stress, etc.). I would suggest running with and without friction and see how sensitive the results are to friction. If they are sensitive, spend more time worrying about it. If not, don't.
CAESAR II makes it easy to "test" different friction coefficients. We have that Friction Multiplier in the second tab in the static load case processor.
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Dave Diehl