Do you have the latest version of 2011 - 2011 R1 SP1 (5.31.01). We did fix issues in that service pack.
For US & Canadian customers, go to eCustomer (
https://crmweb.intergraph.com/ecustomer_enu/) if you already have a login. If you do not have a user login, click here (
https://support.intergraph.com/OnLineSupport/accountreq.asp) to request one. If you are a maintenance customer, you have access to our knowledge base, technical tips, and downloads.