There are many possibilities that cause this run-time error message. First, user needs to login the Windows as system administrator, then check if you have multiple versions of isogen components, or all the dependencies are installed and properly registered.
For I-Configure error, please contact me, I will send you "sssplt32.ocx" file by E-mail and help you fix the run-time error.
Regards,
Shawn Zhong
Shawn.Zhong@intergraph.com
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Shawn Zhong
CADWorx & Analysis Solutions
Intergraph Process, Power, & Marine