Design viewer crashing

Posted by: andrew2000

Design viewer crashing - 02/26/19 01:14 PM

the free Design viewer keeps on crashing on a clients computer.
as soon as they open the program it closes.
i have had them remove and reinstall the program same result

any suggestions on how to fix?


Posted by: Max

Re: Design viewer crashing - 02/27/19 06:21 AM

Andrew, it depends on which version you're using. you can open an SR on smartsupport for further investigations,
Posted by: andrew2000

Re: Design viewer crashing - 02/27/19 11:54 AM

They are using CADWorx Design Viewer 2017
Posted by: Matt.Worland

Re: Design viewer crashing - 11/01/22 08:18 AM

Unfortunately the free viewer is no longer available