CAESAR 5.2 installation ERROR

Posted by: New_Stress_user

CAESAR 5.2 installation ERROR - 01/08/11 05:27 PM

Dear Members,

I recently formatted my system and i re installed CAESAR II 5.20 version, when installation is Complete i got an ERROR.

" HASP srm run-Time Environment installation omitted. Newer version already installed. Error Code;24 4 1578 0"

and when i'm trying to open CAESAR file i'm getting below ERROR
"Unable to access HASP SRM Run-time Environment (H0033)

Please help me out.....

Posted by: Richard Ay

Re: CAESAR 5.2 installation ERROR - 01/09/11 11:25 AM

I believe there are two different issues here:

First, a later version of the HASP drivers (later than what is on the c2 DVD) is already installed on this machine. SafeNet (Aladdin) is letting you know that the c2 installation didn't overwrite these newer drivers. They probably shouldn't be throwing out that error code, since up to this point, everythig is ok.

Second, the issue with the run-time environment indicates that the driver, while installed, isn't loaded and running. I've encountered this occasionally depending on the security (anti-virus, fire-walls, etc) software running on the machine. Go to "Services" (from Control Panel), find the entry for "Sentinel HASP License Manager" and start it. If this problem occurs frequently then go back to this service and on the "Recovery" tab, set all three restart settings to 1 minute.
Posted by: New_Stress_user

Re: CAESAR 5.2 installation ERROR - 01/10/11 01:08 AM

Dear Mr Richard,

Thankyou for your response. I've done whatever you suggested.

In services "Sentinel HASP License Manager" Enabled and it's Running. but i'm getting the same ERROR. and I could not find Recovery tab in services, please suggest me on this Regard....