Posted by: Alyy
Cannot Create Report - 10/20/08 07:02 AM
Why I can't create the report from the Output Processor?
After I "Send to MS Word" it will shows a message "The Server Threw an Exception." Then my Ms Word and OutP02..exe will both hang there.
What is this means?
Posted by: Richard Ay
Re: Cannot Create Report - 10/20/08 08:19 AM
You sent too much data to Word, and Word can't handle it.
You can find a number of posts on this topic. We have addressed this issue with Microsoft, but they have advised that Word just can't go any faster.
For Version 5.20:
a) We hope to eliminate the "Server Busy" message, which will save constant clicking the [Retry] button. This won't make Word go any faster, but at least you don't have to baby sit the operation.
b) We plan on having a "fast" dump to Excel. There won't be any pretty formatting, but at least you'll have all the data that you can then manipulate further.
Posted by: Alyy
Re: Cannot Create Report - 10/20/08 09:19 AM
Thanks Richard. Hope fully we can get the V5.20 as soon as possible. I also faced the problem with the ISO14692. There were too many manual job need to carry out.
I found the above problem can solve by using different version of MS Office. Previously I used Ms office 2003 and encounter that problem, then I removed it and used a older version of Ms Office XP which allow me to produce the report.
Maybe it is the incompatible of MS office used.
Posted by: Richard Ay
Re: Cannot Create Report - 10/20/08 11:29 AM
Different versions of MS Office require differing amounts of RAM and performance will vary. However, I haven't seen any incompatibilities, even as far back as Word2000.