Not Able to generate .mdb output from Caesar 12

Posted by: astressguy

Not Able to generate .mdb output from Caesar 12 - 08/12/21 01:03 AM

Hi

I Have Caesar 12.0.4000, build 200403 on my pc.
when i try to generate .mdb or .xml output, the generation stops at the point as per snap attached

I am able to do the same without any issue in Caesar 9.0 or Caesar 10.0

Kindly help in this issue

thanks
Posted by: Richard Ay

Re: Not Able to generate .mdb output from Caesar 12 - 08/12/21 07:35 AM

Can you try generating only the stress reports to see if that works?
Posted by: Denny_Thomas

Re: Not Able to generate .mdb output from Caesar 12 - 08/12/21 09:07 AM

Can you please file a support case for this issue?

For filing support cases, you may go to https://smartcommunity.hexagonppm.com/ and select I am a new User and fill out the form. You will be contacted with login credentials or the CRM group requesting more information. Once you get the credentials, login in, select Cases->Support Case Creation and follow the prompts for filing .

Alternatively, you may just email your regional support and ask for help. They will get you a support case filed and help you get access to Smart Community. Based on your location the email would be info.india.ppm@hexagon.com

All of this information, as well as the other Regional Support lines, can be found at https://hexagonppm.com/support

Regards,
Denny Thomas - Software Consultant,
CADWorx & Analysis Solutions, Hexagon PPM.
Posted by: astressguy

Re: Not Able to generate .mdb output from Caesar 12 - 08/24/21 02:05 AM

Hello Sir, Sorry for late reply. I tried but didn't work.
An mdb is generated in the Analysis folder path though having some information but i am not sure if its complete

thanks