Unable to activate CAESARII 2013 due to internal error e0003

Posted by: CAESARIII

Unable to activate CAESARII 2013 due to internal error e0003 - 12/10/13 05:50 PM

Dear sirs,

I've recently updated Service Pack 2 for c2 2013 R1 (06.10) which is the latest version on the 'PPM Siebel eCustomer'
After updating and rebooting my PC, I wasn't able to access to c2.
Whenever I try to activate the SW, it crashes and shows me this message 'envelope internal error e0003'

After short googling, only result I can find is a post related to LDK v6.4 something, but I think it's not the problem I have.

Please help me on this,

FYI, OS is win7-32bit, and the PC's spec is i7 CPU, 4GB ram, geforce GTX 650

* My company does have c2 2011 version, so it doesn't cause much problem(that I can use the SW), but I think I should solve this problem ASAP.
Posted by: Richard Ay

Re: Unable to activate CAESARII 2013 due to internal error e0003 - 12/10/13 09:20 PM

Please open a Support Request on eCustomer for this issue.
Posted by: CAESARIII

Re: Unable to activate CAESARII 2013 due to internal error e0003 - 12/11/13 12:13 AM

Done, I'll wait for the answer.
Thanks,