1. I do not think you can make the friction zero with Teflon I-Rod. As far as I know teflon-stainless steel combination has the friction coefficient 0.1. In your case, I guess you use carbon steel, the coefficient should be even higher. I am away from my resources, you need to search the coefficient. If you require lower coefficient of friction (which is about 0.025 as far as I remember) you need to use roller supports.
2. Sometimes you unintentionally add a support, for the discussion say at node 100, you add another support for node 20 at this node. The support type at node 100 for Node 20 cannot be easily seen.
I additionally suggest you focus on the local stresses at Teflon I-rod supports. The local stresses can make you add local plate stiffener. There is an example at the image of the video on the web site below:
http://stoprust.com/i-rod-pipe-supports/The use of Teflon I-rod is to protect the pipe against the crevice corrosion only. I guess your client is after this protection. If the side forces large, you either change the pipe route or change the support type.
Please remember the U-Bolts as supports can work in vertical(+/-) adequately, the side load resistance need to be proven by calculation. Check support displacement, if pipe fills the gap you have side force resistance that needs to be taken by the support (U-bolt in your case).