First, select a load case and then click the 3D Plot button (or select the command from the menu). If it still doesn't work, try what Richard suggests and that is right-click your Windows Desktop and select Properties->Settings->Advanced->Troubleshoot and slide the Hardware Acceleration all the way to the left to NONE and apply this setting.
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Loren Brown
Director of Technical Support
CADWorx & Analysis Solutions
Intergraph Process, Power, & Marine
12777 Jones Road, Ste. 480, Houston, TX 77070 USA