The solution to this depends on what type of ESL you have.
Local (white) ESLIf you have a local ESL and you are receiving network messages, then the software can't see the local key. This could be caused by a number of issues:
- HASP driver not loaded. If you go to [Start \ Run], browse for \caesar\assidrv\hinstall.exe. Then add "-info" to the command line (without the quotes), and press [Enter]. If you get a driver not loaded message, that is the problem.
- Has the software ever worked on this workstation? If not, perhaps the parallel port is turned off?
- Are you sure you have the right ESL?
Network (red) ESLIf you have a NetHASP on your system, then check these items:
- Check to make sure that the License Manager was installed (using LMSetup.exe) and is running as a service.
- Check that if a "nethasp.ini" file exists in the \caesar directory, that the IP address of the ESL server is specified correctly.
- Try using \caesar\assidrv\monitor\monitor.exe to check the License Manager and the ESL. If this utility can't find the ESL, CAESAR II can't either.