There are many alternate way out couple of discussed below.
1 ) Firstly i Would recommend to go for rigid support rather than springs by maintaining proper elevation of reboiler with respect to column, so that differential thermal expansion of reboiler process out nozzle & column process inlet nozzle should be minimum. This can be done by adjusting reboiler lug.
2) if at all it is not possible with rigid support then go for spring in that case you can select your spring
a) on average load of your reboiler operating & Empty weight so that column & reboiler nozzle loads will be optimum & will be approximately same in case of empty & operating only sign changes.
b) on operating load of reboiler, but in this case nozzle loads in operating case is minimum but in empty case is exceeds in huge amount. as it happens with "JR Park "
now question about how to reduce these loads if it is exceeding allowable.
3) one way to pass your nozzle loads with WRC -297/nozzle pro/ansys
4) just add down stopper at your lug locations such that these supports should be act only at WNC case & not operating case.
this you can do with your spring also by adjusting lock nut
for detail you can read article named
Column - Reboiler analysis
at
https://docs.google.com/file/d/0B9bzMCku48GPNWxOaDV2YVZXeVk/edit