First, use the [Search] option just above the Calendar (on the right) to review the previous posts on "Friction". You'll find quite a lot of useful information and discussion.
Second, as to your question ...
... it had been clearly mentioned that no credit should be taken for the friction and CAESAR report with no friction is mandatory
The first part here (that no credit should be taken for friction) is a consequence of the unknown nature of friction. Friction is non-conservative, non-linear, path dependent, and
mu varies with time and the condition of the contacting surfaces. So, if in a certain load case, friction helps you out, you're not allowed to count on this (friction effect). Friction can only be used to worsen the situation, not as a beneficial effect.
The second part (a report with no friction is mandatory) is simply a necessity to "cover all the possibilities". While we may all agree that there will be some amount of friction at sliding supports, you won't know how much friction is helping or hurting without making a run with "no friction".
This is what is so nice about the "friction multiplier" on the "Load Case Options" tab. You can define your best guess at
mu in the input, and then manipulate the "friction multiplier" at the load case level to address the points discussed above. For example, assume
mu is defined as 0.3 in the input:
Case 1 - "friction multiplier" = 1.0: This case uses the specified value of
mu, representing the expected situation.
Case 2 - "friction multiplier" = 0.5: This case represents the best possible situation with friction (perhaps when the system is new). The value of
mu used here is 0.15 (0.5 * 0.3).
Case 3 - "friction multiplier" = 1.33: This case represents the worst possible situation with friction (perhaps after the system is 5 years old, there is some rust, dirt, trash, or paint on the surfaces). The value of
mu used here is 0.4 (1.33 * .3).
Case 4 - "friction multiplier" = 0.0: This case representst he "no friction" situation. The value of
mu here is 0.0 (0.0 * .3).
The real fun begins when you have multiple operating conditions with occasional loads - and you want to play the friction game.