Who (specifically) were you talking to ?
1) This sounds like a "permission" problem with your \caesar\system directory. You need full "read/write" permission to all of the files in this directory.
2) Do you have a printer (driver) installed on this computer? If not, install one. If a particular printer is unaccessable, can you switch to an alternate? Does anyone else there have this problem?
3) This sounds like a corrupt file. Send this job to techsupport@coade.com.
4) MS Word is problematic. Most of the issues with this facility are caused by selecting too much data to send to Word - Word simply chokes. The best course of action for larger jobs is to send the reports to Word one at a time. (We did discuss this issue with Microsoft. Their comment was that tables larger than 6 pages are huge, and you can expect problems.)
_________________________
Regards,
Richard Ay - Consultant